S/MIME is a format for the secure delivery of electronic messages. S/MIME uses  Public Key Encryption technology to safeguard the integrity of a message. Messages sent via S/MIME cannot be read, except by the intended recipient - as long as the sender has the recipient's public key.

This is where S/MIME runs into difficulty. For S/MIME to work, you need to have the recipient's public key. As more and more people want to communicate with you using S/MIME, managing public keys can get to be a mess - especially, if you need move to another computer. Safe-mail helps you out by keeping track of public keys from within its system. For more information on public keys, and everything else connected with PKI, go here.

Acquire your Digital certificate Now!

All Safe-mail users are now able to request a class 1 digital certificate free of charge and start exchanging digitally encrypted and signed email with anyone else who is S/MIME compliant. Typically, this means that you will be able to send encrypted private information to your bank, lawyer, doctor, etc, confident in the knowledge that it is fully protected from unauthorized tampering. Equally, organizations such as banks, law firms and healthcare companies who are S/MIME compliant can now use your digital certificate to send encrypted sensitive documents to you.

Using PKI to encrypt and verify email normally means a great deal of complexity and diligence for senders and receivers. Safe-mail, however, makes it so easy that you are not aware that its happening. You simply check one of two boxes before clicking the "Send" button.

If you want to know more about Safe-mail and why and how it now embodies full PKI compatibility, go here.

NOTE: A Digital Certificate is not necessary when communicating with other Safe-mail users since communication between Safe-mail users (either Public and/or Private sites) is secure and authenticated by Safe-mail.

Non-Safe-mail users need to have a Digital Certificate installed on their PCs before any secure communication can be accomplished with them. Alternatively, you can have secure communication with non-Safe-mail users via Safe-mail's DropBox.

If a non-Safe-mail user wishes to send you a secure message, they will need to download the public certificate of a Safe-mail user. You can download the public certificates of any Safe-mail user here: www.safe-mail.net/ca

NOTE: You will not be able to download the public certificate of a Safe-mail user until they have signed up for their certificate from within their preferences. For more information, go here

Getting Started with S/MIME

You want to communicate securely with someone who isn't a Safe-mail user. Well, the easiest way to do this is encourage them to sign up for a free Safe-mail account. Really. It only takes a handful of seconds, and we don't require any private details.

But, since we know that not everyone has your wisdom and intelligence, here's what you do: 

  1. Log into your Safe-mail account and click Preferences.

  2. In Preferences, click Security and then Digital Certificate.

  3. In the Digital Certificate page, click the link 'Get your digital certificate now!'. Your digital certificate will be automatically installed.

  4. Now, the next problem is giving your friend your public key. Send her a message and select 'sign the message' (the checkbox next to the red seal/ribbon). When your friend receives the message, she'll have your public key. (For instructions on what she'll need to do with your Public Key, click here.)

    Alternatively, tell your friend to go to www.safe-mail.net/ca and click 'Download a Safe-mail.net user certificate'. For instructions on installing the certificate, go here

    Your friend can now send YOU encrypted messages.

  5. But, we aren't done yet. You can't send encrypted messages to your friend. You need HER public key. This means that she will also need to send you a message that has been digitally signed. The Safe-mail system will automatically extract the Public Key and assign that key to this user.

  6. From this point on, you and your friend will be able to send each other encrypted messages. Just select encrypt message (the checkbox next to the padlock icon).