Safe-mail is Slow!

What do I do to make things work faster

Use the fast interface. The fast interface contains only HTML with no pictures or java-script. It runs really fast, try it!

Why slow

Communication from one point to another over the web normally involves between 15 to 30 "points". Whenever you experience a slow response, you are seeing the weakest link in the chain. The problem is that it's often difficult to determine where this 'weak link' is.

If you are using Windows there are two basic way to check the quality of a connection from your machine to any other destination over the net: ping and tracert. On Linux/Unix these are ping and traceroute.

PING

Ping creates a short package of data and sends it to any destination address that you specify. When the data package is received at the destination, a response is sent back. Ping measures the amount of time elapsed (in millisecond - ms) between when the initial packet was sent, and when a response was received. This elapsed time is a good indicator of how good a connection you have with the destination computer. Good results are from 100ms to 400ms, medium results are from 500ms (one half of a second) to 800 ms and bad (slow) results are over 1000ms (1 second).

Syntax: ping www.safe-mail.net

 

TRACERT

Tracert uses a mechanism similar to ping, but instead of 'pinging' the destination, it will query all the points along the way to the destination and measure the response times for each point in the chain. From this program you will be able to identify the weak point(s) along the way.

Syntax: tracert www.safe-mail.net

 

To run either Ping or Tracert, 

  1. Click the Start button and select Run. 
    A window will pop up labeled Run.

  2. In the Open text box, type the following: cmd
    A text box will open labeled 'C\WINDOWS\system32\cmd.exe'.

  3. Type either ping or tracert and then the address that you wish to test. For example:

           Ping www.safe-mail.net  

  4. Type Enter.
    The following should look like this:

C:\Documents and Settings\Owner>ping www.safe-mail.net

Pinging www.safe-mail.net [212.199.206.179] with 32 bytes of data:

Reply from 212.199.206.179: bytes=32 time=22ms TTL=58
Reply from 212.199.206.179: bytes=32 time=18ms TTL=58
Reply from 212.199.206.179: bytes=32 time=18ms TTL=58
Reply from 212.199.206.179: bytes=32 time=17ms TTL=58

Ping statistics for 212.199.206.179:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 22ms, Average = 18ms

There are also tools available on the net that can also be helpful. A good place to start would be here:
http://www.all-nettools.com/toolbox